Hellios build bridges across supply chains

How compliant are your suppliers with legislation, regulation and corporate governance requirements? What unknown supply chain risks could cause operational and reputational impacts?


How is compliance with bribery and corruption legislation being effectively managed within your supply chain? Is your business exposed to potential legal action or reputational risk?


Slavery, servitude, forced labour and human trafficking, or ‘Modern Slavery’, is a growing global issue and exists in many industries in every region in the world.


The General Data Protection Regulation (GDPR) is the new EU regulation that will replace the 1998 Data Protection Act (DPA), coming into effect on 25thMay 2018. The UK Information Commissioner, Elizabeth Denham, has called it ‘the biggest change to data


How do suppliers comply with your CSR policies across labour standards, ethical sourcing, equality and diversity, SMEs, use of natural resources or conflict minerals?


How easy is it to access high quality, accurate and up-to-date information on suppliers? Is information instantly available online in a single system capable of alerting any key changes?


Customer Support Advisor

Location: Oxford, UK

Job Summary: First line support and advice to supplier customers providing business data through an online questionnaire. Explaining the benefits and processes associated with our service as well as handling enquiries and issues. Validating data for new customers and customers reviewing their subscription before it is published to our buyer customers

Please download the full job specification under "Resources & links". To apply for this position please click here to email us with your CV and covering letter. 

Job title Salary range Benefits
Customer Support Advisor £22,000 to £25,000

25 days holiday, contribution pension scheme, flexi Friday scheme, free car parking, complimentary seasonal fruit and snacks.

Closing date : 30th December 2018

Resources & links

Customer Support Advisor November 2018

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